Terugbetaling als je niet tevreden bent met de kwaliteit van het geïnstalleerde zwembad: welke betalingen kun je ontvangen als je niet tevreden bent met het niveau van onze service?

Are you unsatisfied with the quality of your newly installed pool? At our company, we understand the importance of providing top-notch service and products to our clients. That's why we offer a unique refund policy aimed at ensuring your complete satisfaction.

Our commitment to excellence extends beyond just the installation process; it encompasses the entire customer experience. If you find yourself dissatisfied with the quality of the pool equipment or installation provided by our company, we want to make it right. That's why we offer a refund option to eligible customers.

Here's how it works:

1. Quality Guarantee: We stand behind the quality of our work and the products we install. If you believe that the installed pool equipment does not meet the expected standards of quality, you may be eligible for a refund.

2. Transparent Process: We believe in transparency and fairness. If you're unhappy with any aspect of our service or the installed equipment, simply reach out to our customer service team to initiate the refund process.

3. Evaluation and Assessment: Upon receiving your request for a refund, our team will conduct a thorough evaluation and assessment of the situation. This may involve an inspection of the installed equipment and an investigation into the reported issues.

4. Determining Eligibility: Based on the evaluation results, we will determine your eligibility for a refund. If it is determined that the quality of the installed equipment or the level of service provided by our company does not meet our standards, you may be eligible for a refund.

5. Percentage of Refund: The percentage of the refund will be calculated based on the extent of the dissatisfaction and the specific circumstances of your case. We strive to offer fair and reasonable refunds to ensure that our customers are satisfied with the resolution.

6. Timely Resolution: We understand that resolving issues promptly is crucial to maintaining customer satisfaction. Our goal is to process refund requests in a timely manner, so you can enjoy peace of mind knowing that your concerns are being addressed.